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In compliance with the Federal Law on Protection of Personal Data Held by Individuals and its Regulations, the obligation of TIERRA FRESCA ORGANICS® , represented by Jaqueline Alonso Macías, with address at Camino Real 9, Santiago Tepetlapa, Tepoztlán, Morelos, 62526, It consists of protecting and safeguarding the personal data of distributors and users that they transmit to us, for which we make the following known to you:

You may exercise your rights of Access, Rectification, Cancellation and / or Opposition (ARCO Rights) of your personal data, as well as revoke your consent so that TIERRA FRESCA ORGANICS® ceases the processing of your personal data.

For the purposes of exercising your ARCO Rights and / or, where appropriate, revoke your consent, TIERRA FRESCA ORGANICS® makes the following email address and telephone available to you:

EMAIL: contacto@tierrafresca.com.mx

PHONE: 001-777-470-2466

Said request must contain, at least, your name, full address and documents that prove your identity, clearly and precisely specifying the personal data of which you request access, rectification, updating or cancellation, indicating the reasons why you want access your personal data or the reasons why you consider that your data should be updated, rectified or canceled.

COLLECTION AND USE OF PERSONAL DATA

When you visit our website, our server automatically only recognizes the domain name of your computer, but not your email address or any other personal information that identifies you. This makes your visit practically anonymous, unless you log into one of the controlled access areas of our site or voluntarily provide data. Said information must be truthful and complete, so that you will respond at all times for the veracity of the data provided and in no case will TIERRA FRESCA ORGANICS® be responsible in this regard. We may also collect additional anonymous information from the pages you access or visit; as well as any type of information that you have voluntarily provided in relation to our company.

The additional information that we collect will be used for various purposes in order to offer you a better service. Among these purposes we can mention: improve the content of our website; personalize the content or layout of our page, according to each individual visitor and inform users about updates to our website.

USE OF YOUR EMAIL ADDRESS AND THE OPTION OF EXCLUSION

If, by becoming a member of TIERRA FRESCA ORGANICS® , you provide an email address without specifying the option to opt out of receiving messages from TIERRA FRESCA ORGANICS® , you may receive periodic email messages from us with information about new products and services. or about upcoming events and other topics. If you do not wish to receive these types of messages, let us know by email at contacto@tierrafresca.com.mx

When making your request, please provide us with your exact email address so that we can accurately fulfill your request.

EXTERNAL ADVERTISERS

We are not associated with or have any special relationship with companies that offer advertisement services.

SENSITIVE PERSONAL DATA

EARTH FRESH ORGANICS will not ask you for sensitive personal data.

TRANSFER OF PERSONAL DATA

TIERRA FRESCA ORGANICS® may transfer to authorized distributors, their affiliates, subsidiaries and / or related companies, personal data provided by users who wish to be distributors and / or buy products, such personal data could be name, address, telephone number and those who are strictly necessary for your contact and / or delivery of the products.

The third parties that receive the information related to the Personal Data of the users are obliged to comply with the provisions of this Privacy Notice, as well as with the Terms and Conditions of the Site and the applicable legislation in Mexico.

The payment information that you entrust to us when ordering our products will only be shared with the necessary personnel from the Services department of the dealer network so that they can deliver the order to you; and it will never be delivered to any third party outside the company for any reason that does not involve a legal investigation. Your Social Security and Tax Identification numbers may also be required when you register as a TIERRA FRESCA ORGANICS® distributor, but they will only be used in accordance with the Internal Revenue Service Policy and will not be released to anyone else by no reason.

We will only publish personal data that we have collected and that you have transmitted to us when required by law, at the request of government authorities that carry out an investigation to verify or guarantee compliance with the obligations that regulate our website, current laws or to avoid that our website is used improperly or unauthorized.

ACCESS TO YOUR PERSONAL DATA

People who visit the site will have access to a description of the personal data collected from them. To have access to said information, the holders of said data must call us at the telephone number that appears in this Notice and verify with the Customer Service department the security information that only they know, in order to have access to the requested information. .

RECTIFICATION OF WRONG OR INACCURATE DATA

If there are erroneous or inaccurate data in the information we have about you and you wish to rectify them, call the telephone number or send an email to the same mentioned in this Privacy Notice.

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SECURITY MEASURES OF OUR WEBSITE

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not misused.

If you provide us with your credit card information, the information is encrypted using secure socket layer (SSL) technology. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and apply additional generally accepted industry standards.

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to the collection of information and to use it for that specific reason only.


If you change your mind, you can withdraw your consent for us to contact you, for the continuous collection, use or disclosure of your information, at any time, by contacting us through our email contacto@tierrafresca.com.mx

WIX

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that enables us to sell our products and services to you. Your data may be stored through the Wix.com data storage, the general Wix.com databases and applications. they store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. . PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For a clearer view, you may also want to read the WIX Privacy Statement ( https://es.wix.com/about/privacy )

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SUPPLIER SERVICES

In general, the provider services will only collect, use and disclose your information to the extent necessary for them to perform the services they provide to us.

However, some third-party services, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information that we are required to provide to them regarding purchase-related transactions.

It is recommended that you read their privacy policies so that you can understand how your personal information will be handled by these providers.

In particular, keep in mind that some providers may be located in or have facilities that are in a jurisdiction other than yours or us. So, if you decide to proceed with a transaction that involves the services of a provider, then your information may be subject to the laws of the jurisdiction (s) where our provider's facilities are located.

Once you leave our store website or redirect to a third party website or app, you are no longer governed by this privacy policy or our website terms of service.

You can go to the Privacy policies of Paypal ( https://www.paypal.com/mx/webapps/mpp/ua/privacy-full?locale.x=es_MX ) or MercadoPago ( https://www.mercadopago.com .mx / help / terms-and-conditions_715 ) for more information.

USE OF "COOKIES"

" Cookies" are short series of information that are obtained from your visit to our website in order to improve the experience of browsing it. We use them to keep track of visitor preferences, such as the items you include in your online shopping cart, in order to further personalize your interaction with our site. Internet browsers can be modified to prevent these series from being obtained. However, this may affect your browsing activities. If you wish to prevent "cookies" from being obtained, the "Help" section of your browser offers procedures to disable this function.

Below, we list the cookies that our website installs on your computer. These can be unsubscribed by the user at their discretion.